I checked out some of the user reviews to evaluate their legitamacy. Many of those user reviews on Metacritic who submitted a low score actually did buy and play the game, and they attempted to give the game a fair chance before drawing their negative conclusions.
A lot of those user ratings are legit. IMO that’s a tragedy. This could have been, should have been, another great game.
As for ACG, I found his video titled “Context in Video Game Reviews”. He clearly misunderstands the point of Digital Foundry. DF doesn’t review games; they analyze technical specs. I’ve never watched any of ACGs videos before. It seemed he had drawn a conclusion first, then crafted a series of points to support it, with a lot of metaphors and hyperbole thrown in. Many users reviews actually DO mention sound and/or voice acting, though he implied otherwise. I wasn’t impressed by his style, didn’t subscribe.
In contrast, this channel takes a more fair and balanced approach, actually reading some of those user reviews in the video to support conclusions:
Was THE LAST OF US PART 2 actually REVIEW BOMBED?